We receive, collect and store information that you enter on our website or otherwise provide to us. In addition, we collect the IP address used to connect your computer to the Internet; login data; email address; password; computer and internet information and purchase history. We may use tools to measure and collect browsing information, including page response time, total time spent visiting certain pages, page interaction information and methods used to leave the page. We also collect personally identifiable information (including name, email, password, means of communication); payment details (including credit card information), comments, feedback, recommendations and personal profile. 

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When you carry out a transaction on our website, as part of the procedure, we collect the personal information you provide such as your name, address and email address. Your personal information will be used for the specific actions mentioned below only.

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To provide our Users with: assistance, support and ongoing sales of our customer services;

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1. To provide and operate the Services;

2. To provide our users with ongoing customer assistance and technical support;

3. To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which may be used by us or our business partners to provide and improve our respective services;

5. To comply with any applicable laws and regulations.

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Our business is hosted on Locaweb. The Prover Service Website provides us with an online platform that allows us to sell our services to our customers. Your information may be stored in our database. The Prover Service website stores your information on secure servers behind a firewall.

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We may contact you to notify you regarding your account, to help resolve an issue related to your account, to resolve a payment dispute, to collect fees or dues, for surveys or questionnaires, for updates about our company or for any other reason that it is necessary to revise our contract in accordance with local laws. To this end, we may contact you via email, telephone, text messages and post.

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If you no longer want us to collect your personal information, please contact us atcomercial@proverservice.com.br  or send us a message to whatsapp: (62) 9 9686-3400 requesting the deletion of your data.